Northern Beaches Mums Group
Northern Beaches Mums Group

Receptionist

  • Full Time
  • Part Time
  • Dee Why

OptimEyes Optometry

At OptimEyes Optometry, we cater for people of all ages but have particular experience with little ones. While we are known for looking after children’s visual development, we are a full scope practice. We offer care for all ages, glasses, contact lenses, Orthokeratology treatment and neurological assessments. We pride ourselves on providing a more holistic approach to treatment.

We are proudly independent, providing quality, personalised eye care in Dee Why. We believe in ourselves, and in being a people-first organisation, committed to our patients and every member of our team.

The Role:

We are searching for a reliable and caring ‘people’ person who will be playing an essential role as the first and last contact with our Patients. Someone who is committed to a long-term role is a requirement.

The role would be either 2-3 days a week job share or 5 days a week. No late nights or Saturdays.

What you will do:

  • Greeting patients upon arrival and accurately processing relevant paperwork
  • Managing telephone enquiries
  • Booking appointments and providing relevant procedural information
  • Billing and receipting patient accounts
  • Management of patient files and records
  • General office duties, emails, scanning, filing medical records etc.
  • Work with our booking system Optomate
  • Professionally assisting our clinical team 

Who you are:

  • Minimum 3 years of experience in a similar role
  • Exceptional phone manner and demonstrated competency in handling a range of patient enquiries
  • Ability to work in a varied environment whilst maintaining a high level of quality and professionalism
  • Strong organisational and communication skills with the ability to efficiently work as an effective member of our team
  • Experience in Billing/Receipting medical accounts is beneficial, however can be trained. Excellent computer skills is an essential
  • A professional standard of personal presentation
  • Compassionate and honest with a high level of confidentiality and empathy for children
  • Responding to patient queries
  • The ability to multi-task with strong attention to detail

If you are interested in adding value to other people’s lives, forward your resume and a brief cover letter to carolyn@optimeyes.com.au outlining why you are ideal for the position.

To apply for this job email your details to carolyn@optimeyes.com.au.

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